Terms & Conditions

Terms & Conditions – Rimberio

Last updated: 18 May 2026

1. General

These Terms & Conditions apply to all purchases made on Ramberio. By placing an order, you agree to these terms.

We reserve the right to update these terms at any time.


2. Products & Orders

All products are subject to availability. We reserve the right to cancel or refuse any order if necessary (e.g. stock issues or pricing errors).

After placing an order, you will receive an order confirmation by email.


3. Prices & Payment

All prices are shown in Euro and include/exclude VAT depending on your store setup.

We accept secure payments via third-party providers such as:

  • Credit/Debit card
  • PayPal
  • Other available payment methods at checkout

We are not responsible for errors caused by payment providers.


4. Shipping

We aim to process and ship orders as quickly as possible.

  • Processing time: 1–3 business days 
  • Delivery time: depends on shipping method and destination

Delays may occur due to external factors beyond our control.


5. Returns & Refunds

You have the right to return your order within 14 days after receiving it, unless otherwise stated.

To be eligible for a return:

  • Item must be unused and in original condition
  • Original packaging should be included

Refunds will be issued after we receive and inspect the returned item.

Return shipping costs may be covered by the customer unless the item is faulty.


6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery at:
ramberio.contact@gmail.com

We will offer a replacement or refund depending on the situation.


7. Liability

We are not responsible for:

  • Indirect damages
  • Delays caused by shipping carriers
  • Misuse of products

8. Personal Information

Your personal data is handled according to our Privacy Policy.